Senior Accreditation Specialist at NIHS

With over 21 years of comprehensive experience in the Middle East, I am currently serving in the capacity of Senior Accreditation Specialist at the NIHS supporting various operations related to the digitalization of all operations under the scope of NIHS, Performance management of various services offered by NIHS, accreditation of training programs and institutions and assessments of Post Graduate Medical education. I also served in the capacity of the Associate Director and Manager of Institutional Research at the Quality Assurance and Institutional Effectiveness unit at Gulf Medical University. My professional journey includes a pivotal role as the Business Solutions Manager and Management Consultant for HSMC & Global Meditech, where I spearheaded the accreditation program in collaboration with esteemed entities like Joint Commission International (JCI) and Accreditation Canada.

Throughout my career, I have actively participated in university-wide institutional and program accreditations, collaborating with renowned international accrediting bodies such as CAA, QAA, IBMS, ACPE, WFME, among others. My multifaceted responsibilities encompass policy formulation and implementation, strategic and operational planning, institutional data reporting to regulatory bodies, and the design and administration of evaluations to gauge program effectiveness.

In the pursuit of excellence, I have played a key role in quality assurance and continuous improvement initiatives, overseeing change implementation and institutional effectiveness. Working closely with institutional management and academic/administration teams, I have successfully implemented various quality models, including EFQM, QAA, CAA 2019 Standards, RADAR, and PDCA Deming's Cycle.

My leadership extends to data management and reporting projects, ensuring compliance with regulatory authorities. Conducting internal audits, I identify areas for improvement, recommend corrective measures, and oversee their implementation across all university domains. Notable achievements under my stewardship include securing the Sheikh Khalifa Excellence Gold Award (SKEA), DQAA, and DHDA awards for the university.

Embracing the EFQM model using the RADAR approach, I have facilitated its integration into various processes, systems, and services at the university. Additionally, I have reviewed program performances through the evaluation of self-study documents submitted for accreditation/re-accreditation, providing actionable recommendations for continuous improvement.

My commitment to advancing educational institutions and my extensive experience in accreditation and quality enhancement uniquely position me to contribute valuable insights and perspectives at the upcoming international conference. I eagerly anticipate the opportunity to share my knowledge and engage with fellow professionals in our collective pursuit of excellence in academia.